For all your help desk software needs advanced help desk software innovation site map \| news \| about us

Helpdesk software Click a product name below for more information: Internal Help Desk System for any Support Service. Online Customer Service, Support and Management. ITIL Featured IT Service Management and Support. Hardware and Software Inventory monitoring. Breaking News: WMImonitor released - click here for more information.	Leading web based help desk software solutions An efficient, effective help desk is a valuable business asset. The software you choose to use is key to customer satisfaction, business or department reputation, overhead cost control and product or service lifespan. In fact, for many businesses, long-term success hinges on helpdesk service proficiency. Without the right software, your help desk can be a liability. Whether you provide internal support services, IT Service Management or web-based online customer service and support, sitehelpdesk.com has the software to suit. Our software is 100% web browser based, shared open source code, scalable and simple to deploy, requiring no client installs. Can be accessed from any computer, PDA or handheld device. Online Hosted Service options are also available. Applications are simple to configure and require little or no investment in training or consultancy. You can easily re-brand our products to match your own Intranet or web site themes and interfaces. Whether you're a multinational corporation or a sole operator, our software will consolidate your support requests, improve efficiency and reduce costs, enabling you to leverage your support function for long-term business success. We have one of the best price / functionality ratios in the industry. Special discounts are available to Education and Not for Profit sectors. We incorporate the Information Technology Infrastructure Library (ITIL) recommendations in a practical and effective manner. Our customer testimonials speak for themselves and reference sites are available on request. Try before you buy - Download a FREE TRIAL or email a sales representative for a demonstration or to discuss your requirements.	Features Consolidate requests from web, email and phone. 100% web browser interface. Simple to install and configure. FREE maintenance and support for the first year. FREE software upgrades. Open Source code included. Continual development based on customer feedback. Benefits Improve staff efficiency and productivity. Simple Self Help features. Fewer interruptions. Intuitive work flows. Available anywhere anytime. Meet unpredictable demands. Automated notification via email and SMS. Maintain full, complete and accurate records. Online progress and volume analysis reports. 24 hour call logging for accurate statistics. Template Call ticketing. SLA proficiency. DR Security and ITIL.
SiteHelpDesk ... software out of this world ... that doesn't cost the earth. ............................................................................................................................................................................. Terms of Use \| Online privacy policy \| Resources sitehelpdesk.com was originally registered in England and is now also registered in Canada. We distribute 100% web browser based, shared open source code applications utilising our own products for online customer support, sales tracking and service management. © 2007 sitehelpdesk .com, all rights reserved

For all your help desk software needs

advanced help desk software innovation site map | news | about us

Helpdesk software

Click a product name below for more information:

Internal Help Desk System for any Support Service.

Online Customer Service, Support and Management.

ITIL Featured IT Service Management and Support.

Hardware and Software Inventory monitoring.

Breaking News:
WMImonitor released - click here for more information.

Leading web based help desk software solutions

An efficient, effective help desk is a valuable business asset. The software you choose to use is key to customer satisfaction, business or department reputation, overhead cost control and product or service lifespan. In fact, for many businesses, long-term success hinges on helpdesk service proficiency.

Without the right software, your help desk can be a liability.

Whether you provide internal support services, IT Service Management or web-based online customer service and support, sitehelpdesk.com has the software to suit.

Our software is 100% web browser based, shared open source code, scalable and simple to deploy, requiring no client installs. Can be accessed from any computer, PDA or handheld device. Online Hosted Service options are also available.

Applications are simple to configure and require little or no investment in training or consultancy. You can easily re-brand our products to match your own Intranet or web site themes and interfaces.

Whether you're a multinational corporation or a sole operator, our software will consolidate your support requests, improve efficiency and reduce costs, enabling you to leverage your support function for long-term business success.

We have one of the best price / functionality ratios in the industry. Special discounts are available to Education and Not for Profit sectors.

We incorporate the Information Technology Infrastructure Library (ITIL) recommendations in a practical and effective manner.

Our customer testimonials speak for themselves and reference sites are available on request.

Try before you buy - Download a FREE TRIAL or email a sales representative for a demonstration or to discuss your requirements.

customer testimonials

Features

Consolidate requests from web, email and phone.
100% web browser interface.
Simple to install and configure.
FREE maintenance and support for the first year.
FREE software upgrades.
Open Source code included.
Continual development based on customer feedback.

Benefits

Improve staff efficiency and productivity.

Simple Self Help features.
Fewer interruptions.
Intuitive work flows.
Available anywhere anytime.
Meet unpredictable demands.
Automated notification via email and SMS.

Maintain full, complete and accurate records.

Online progress and volume analysis reports.
24 hour call logging for accurate statistics.
Template Call ticketing.
SLA proficiency.
DR Security and ITIL.

SiteHelpDesk ... software out of this world ... that doesn't cost the earth.

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sitehelpdesk.com was originally registered in England and is now also registered in Canada. We distribute 100% web browser based, shared open source code applications utilising our own products for online customer support, sales tracking and service management.