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Internal user support for any support service.

ONLINE PRIVACY STATEMENT

We require a certain amount of information when registering to purchase or download free trail versions of sitehelpdesk.com. We only ask for the minimum required to ensure that the software downloaded will be used for the purpose and in accordance with the terms which you must accept.

We will always ask you when we require information and it is completely optional for you to provide the information. However, If you choose not to supply the required information you will not be permitted to download software from the site.

The information will be used to follow up to ensure that the software has been installed without a hitch and provide you with information about offers, new products and services and establish the necessary contacts for legal registration of the software. 

We will never forward your details to any other organisation apart from local Channel Partner distributors of our products and then only under strict agreement for pre and post sales support of our products.

If you register to use the sitehelpdesk.com and pay the agreed license fee and support costs of the software then you and other members of your organisation will be provided (subject to availability) with access to a secure area of the site for technical sitehelpdesk.com support and you may update us with any changes to your details from there.

If you do not register a legal copy of the sitehelpdesk.com software then you must remove it from any PC's or servers and you may request a copy of any personal information held and also that such information is removed from our registers by emailing the sitehelpdesk.com customer support team at support@sitehelpdesk.com.

SECURITY OF PERSONAL DATA

sitehelpdesk.com strictly protects the security of your personal information and conforms to the Data Protection Act, 1998. We carefully protect your data from loss, misuse, unauthorised access, disclosure or un-requested alteration and will honour your choices for its intended use.

In accordance with the Privacy & Electronic Communications Act (passed into law 11 Dec 03) - We do not send random marketing emails to personal email addresses (spam).

DISCLAIMER

Please note that sitehelpdesk.com is not responsible for the content or privacy practices of other WEB sites to which any sitehelpdesk.com site may link