The
number of licenses required is based on the total number of 'Support Operators' that need to access the
helpdesk to manage the
support process. 'Users' or 'Customers' who may log
and track calls may be unlimited and do not count toward the software price.
Additional
licenses are available at discounted prices. Educational
Establishments and Registered Charities are entitled to a 15% discount on the quoted
prices - please ask for a quotation
We
accept
five main currencies for on-line payment processing:
US,
Australian and Canadian Dollars, Sterling or Euros.
These
are selected
and converted at prevailing rates after clicking on the Buy Now button.
We do
accept orders in other currencies - please ask for a quotation.
All purchases include first year
of support and maintenance. Future years are optional and charged at 15%
of cost.
Alternatively
fax purchase order to New York: (+1 917) 591 3270
or Request
a Written Quotation (please
state product and number of licenses)
Price
List and Online Payment
Processing
US $
5 Operator
License
$2,500
10 Operator License
$4,100
SiteWebDesk STARTER PACKS (includes sitehelpdesk)
5 Operator License
$2,500
10 Operator License
$4,100
SLAmonitor
$900
License
key and receipted invoice will be despatched within 24 hours.
We
would like to remind you that the online ordering process is
automated and secure. Consequently, orders placed online are
processed more quickly than those submitted by fax. To avoid any
unnecessary delays, we strongly recommend placing your order online.
