Web based help desk software solutions

advanced help desk software innovation

Product information and screen shots download FREE software trials Software prices, ordering and purchase information Enquiries and pre sales support Customer Support login

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Prices Lists and Online Purchases

Click on one of the a currencies listed below to review our prices or buy online.

US Dollar $

GB Pounds

Euro €

Australian Dollar $

New Zealand Dollar $

Canadian Dollar $








Order Forms

Complete an order form below and fax back for immediate license key delivery.


US $ Order            pdf version

GB Order            pdf version

Euro € Order         pdf version

Australian $ Orderpdf version

NZ $ Order            pdf version

Canadian $ Order  pdf version


Software Ordering and Purchase Information

Price reviews are available in six main currencies from the left hand menu pane. If you are unsure of the software requirements for your support service then we are happy to assist.

If you would like a quotation then Contact us with your company name and address and your contact details and we will email an official price proposal. State the product(s) you require and the number of Operator licenses.

We will also provide a free Cost / Benefit justification to assist you with budget approval.

Not for Profit and Education Establishments

Educational Establishments and Charitable organisations are entitled to a 15% discount on retail  prices.

Follow the resource links on the prices pages or ask for a written quotation.

Obtaining a Full License Key

An activation key and perpetual license will be issued on receipt of an official order or receipt of a payment via online credit card payment, check or bank transfer. Invoice and license key are dispatched within 24 hours.

You must agree to the terms of the End User Licence Agreement prior to use.

Product Support Costs

Annual support including all Release updates is free for the first year and then charged annually at 15% of the original software cost.

Consultancy and Training

Almost all our customers find our software so easy to install that they carry this out themselves. However, we do appreciate that a new initiative of this nature can take up valuable resource. If you do require training or consultancy  then we, or one of our partners, are available at competitive rates either on-site or via Webex training sessions. Please ask for a quotation.

Multiple Copies

Further Installations for additional support departments are available at special upgrade rates. Please ask for a quotation.

Payment Options

We accept check/ cheques, bank transfers and all major credit cards.

UK Head Office:


sitehelpdesk.com Ltd
The Keys,
Roke Lane,
Witley, Godalming
United Kingdom
Tel:  +44 (0) 1428 751911
Fax: +44( 0) 1428 748474


Email: sales@sitehelpdesk.com


customer logo

"My team at Preston have used sitehelpdesk-IT since 2001. It provides all our Support needs for Service Request logging and monitoring as well as handling our Asset Management. It is easy to use and great value for money. Sitehelpdesk Support staff are easy to talk to and know what they are doing. Minor tailoring to our requirements has been carried out efficiently and cost effectively. This is an excellent value for money product. Well supported and, if needed, tailored to meet individual requirements."

Val Gamble, ICT Support Manager
 Preston City Council



Further resources:

Partner / Reseller Network





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