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 HSImonitor - Product Review and Screen Shots

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if you are interested in a demo or purchasing HSImonitor. 

  is an Asset Management application for hardware and software auditing and configuration change monitoring. This may be run as a stand-alone application or as a fully integrated add-on to SiteHelpDesk-IT and is fully accessible from a web browser.

This exceptional tool will help you track the hardware on your network and every thing that happens with your computer assets, maintaining a full history of all changes. 

Studies indicate that you can save up to 26% of your Total Cost Ownership (TCO) when you use an asset management tool. Asset management systems can however add to the support cost if they are complex and difficult to administer and use, HSImonitor is designed to reduce the burden on IT support.

Scroll down the page for highlighted reviews of HSImonitor - click on images to enlarge and open in a new window

HSImonitor overview

  • HSImonitor can collect information on all hardware and software components of your PC's and Servers in an easy to operate and simple way.

  • It is easy to install, runs on a number of databases including MS SQL Server and is fully scalable to cater for even the largest network.

  • When implemented in conjunction with SiteHelpDesk-IT, this application provides a formidable tool for total control of the IT environment.

  • The HSI Server was developed using Java servlets technology which means the server side can be installed on a Unix platform  or Windows server platform. Besides receiving HSI Agent connections, it has two web browser based interfaces for Administration and Reporting.

Inventory Audits and Asset Tracking

Inventory Change HistoryHSImonitor can help you track everything that happens with your computer assets. Every time software is installed or uninstalled, or some hardware configuration is changed, HSImonitor will generate alerts for you. These alerts can be sent to an email account, to a SNMP console, or just viewed through a web based interface.

  • The HSI Agent is transferred to the client and installed through the execution of an installer application, which can be sent as an email attachment or called from a login script.

  • An on screen entry form sent to each PC for the user to complete identifies the elements that no network management tool can tell you such as the user name, department and the physical located.

  • While the user completes the form, the HSImonitor Agent is busy in the background collecting the asset data

Data Collections

HSImonitor collects a comprehensive range of asset data and outstrips the detailed content of most other network management tools.

  • BIOS information, such as machine manufacturer, model and serial, Machine name and domain (or workgroup)

  • Processor type, model and speed, motherboard, RAM memory size

  • Drives with their names, types, sizes and free space, Video adapter and monitor names

  • Operating System type, version, service pack and build number

  • Installed software 

  • Network adapters and TCP/IP related configuration

  • Other peripheral's information such as modems.

  • Software installed ad-hoc searches, and there usage

This information is integrated with the records and  held in sitehelpdesk-IT to provide comprehensive and complete registers of HW and SW inventory for change control and incident management.

Asset Management

  • Hardware tracking, configuration and change control via seamless integration between sitehelpdesk-IT and HSImonitor including configuration changes, call logs, transfers in and out of stock, purchases, third party maintenance and warranty returns, recovery procedures, disposals etc  to improve security controls and provide complete life cycle asset management. Automated recording of  configuration changes and optional email notifications.

  • Software tracking and licensing via seamless integration with sitehelpdesk-IT and HSImonitor. Purchases and allocations combined with automatic notification of new software implementations, to provide secure environments and total control of legal licensing.  

Operating Environment of HSImonitor

HSImonitor may be installed on your local server. The system maintenance is easy and simple, as only the server gets updated or modified. Even when you chose to upgrade the local computer agents, this update process is automatically handled by the server.

The system works as a client-server application: there is a server-side component called HSI Server, and a client-side component, called HSI Client (Or HSI Agent).Administration of hardware

The data that is collected and passed back to HSI Server is encrypted and compressed utilising TCP/IP. This provides an efficient use of network resources, ensuring that the network does not get overloaded with HSI data packets. All client server communications use the encrypted data stream so it is very difficult for someone to eavesdrop the transferred data, or try to fake a communication to the server. Making it safe to use even as an ASP service across the Internet 

Business Intelligence Module ( Reports Interface)

Whenever you have to plan a hardware or software upgrade, or when you have to manage assets in your company, you can use HSImonitor to build flexible reports on all of the collected data. For example, you can build a customized report based on the hardware capabilities to show you which computers must be upgraded so that you can install a new OS version.

There are a number of built-in reports such as the inactive machines report, which lists all machines that have not made connections to the HSImonitor server for longer than a specified period of time.

The report generator has a user friendly interface to build customized reports quickly and easily. It allows for customised filters and allows these to be modified to narrow down the results further by applying new filters to the results set. These report definitions may be saved for later retrieval.

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Please contact a sales representative at sales@sitehelpdesk.com if you are interested in a demo or purchasing HSImonitor. 


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