for web browser based hardware and software
inventory auditing and physical configuration
change control. Monitoring of service updates and system events.
All our helpdesk solutions integrate with SLAmonitor for enhanced SLA calculations and notifications, and with EMLmonitor to convert incoming emails to tickets. These modules have a number of other useful features.
“sitewebdesk may be economocal to purchase, but it is certainly not economical on features. It is simple to set up, upgrade and support, but comprehensive enough for our staff, and training takes less than an hour”
Mike Vann, Manager, Hotel Technology Management (HTM) Ltd