Online hosted help desk software

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Prices Lists

Hosting option prices are quoted in GB £ and US $ prices only.

US Dollar $

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We will advise on service availability in your region and provide a price.

Cloud Hosted / SaaS Helpdesk

sitewebdesk may be hosted by us either as a hosted purchase or provided as a Software as a Service (Saas). The help desk may be integrated with your existing web site for total customer experience.

Up and running in no time.
T1 Internet connection.
Fully branded with your company logo and web theme.
Unlimited outgoing email notifications.
MS SQL Server Back end Data base
FTP access
Daily/weekly back up cycle.
Free upgrades.

Contact us to discuss your requirements for further details and a price quotation. Prices below exclude VAT where applicable.

sitewebdesk Hosted Services GB £
Option 1. Client purchases software license and we host: (useful if you plan to move the helpdesk to your own servers later)
Client purchases software	£ Cost of sitewebdesk
SLAmonitor / EMLmonitor	£500.00 each
Initial Setup	Free Of Charge
Helpdesk Monthly hosting charge	£ 10.00 per operator (£50 per month min charge) £ 5 per Account Manager
SLAmonitor / EMLmonitor monthly hosting charge	£10.00 each per month
Option 2. Cloud - Software As a Service
Helpdesk Monthly SaaS charge	£ 20.00 per operator £10 per Account Manager
SLAmonitor / EMLmonitor	£20.00 each per month
12 month minimum contract unless software purchased.
Optional Extras
Dedicated Server	request spec. and prices

"client service is the name of our game and our hosted sitewebdesk enables quick & efficient client services - never letting us down!"

Anton Halpern, Head of Support Services
Hallmark Int. Mkg (IFA Web)

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