advanced help desk software innovation

Prices Lists

Hosting option prices are quoted here in GB £ and US $ prices.

Email for a quotation in other currencies

We will advise on service availability in your region and provide a price.

Hosted / SaaS Helpdesk

sitewebdesk may be hosted by us either as a hosted purchase or provided as a Software as a Service (Saas). The help desk may be integrated with your existing web site for total customer experience.

Up and running in no time.
T1 Internet connection.
Fully branded with your company logo and web theme.
Unlimited outgoing email notifications.
Daily/weekly back up cycle.
Free upgrades.

sitewebdesk Hosted Services US $
Option 1. Client owns software license:
Client purchases software	US $ Cost of sitewebdesk
SLAmonitor / EMLmonitor	$ 900.00 each
Initial Setup	waived
Helpdesk Monthly hosting charge	$ 20.00 per Operator ($100 per month min charge) $ 10.00 per Account Manager
SLAmonitor / EMLmonitor monthly hosting charge	$ 20.00 each per month
1 month termination notice required
Option 2. Client leases software license (SaaS):
Initial Setup	$ 200.00
Helpdesk Monthly SaaS charge	$ 40.00 per Operator ($200 per month min charge) $ 20 per Account Manager
SLAmonitor / EMLmonitor	$ 40.00 each per month
12 month minimum contract unless software purchased.
Optional Extras
Dedicated Server	request spec. and prices
SQL Express upgrade	$ 200.00

customer satisfaction

"sitewebdesk has structured our working methods and improved our quality of service to our customers and is now essential to our business"

Alan Pledger
React Computer Partnership Ltd

Additional Resources

Pay an Invoice or Quotation

Orders and Invoicing

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